FAQs

As W.R. Controls has worked with customers, we have learned that there are a host of concerns and questions regarding the impact, results, and implementation of our solutions. The following items are some of the topics that we are most often asked to explain.

1. How does W.R. Controls help customers address the site to site variations in construction costs? W.R. Controls' solutions mitigate the wide swings in electrical installation costs from site-to-site through the reduction in a key cost variable- labor. Less labor means fewer hours on-site.
   
   
2. Can W.R. Controls demonstrate that Integrated Facility System is cost effective and will actually save me money? W.R. Controls can work with you to analyze cost trade offs, showing the cost savings between a conventional electrical distribution installation and its IFS. Click here to see a typical example and the resulted savings.
   
   
3. Can W.R. Controls provide training and support? Yes- W.R. Controls takes responsibility for providing training as needed, whether it is provided by W.R. Controls personnel, or one of our many partners in the industry.
   
   
4. Since timing is critical to store openings, how can W.R. Controls guarantee on time deliveries? From the beginning of a National Account Relationship through to individual contractors, W.R. Controls staff works to fully understand your scheduling process and particular needs in order to meet your schedules. Likewise, we work closely with our partners in all product lines to develop systems enabling it to supply all equipment to a site within the needs of your demanding rollout schedule, with short lead times.
   
   
5. Can W.R. Controls stock inventory for customers' use? W.R. Controls is committed to meeting its customers' needs. If specific situations require it, we have the ability to stock a complete store package in one of our five North American Distribution Centers. This can guard against unusual construction fluctuations that may occur and helps assure us of site-specific deliveries on assemblies, protecting you from loss of time.
   
   
6. How will W.R. Controls work with my architects and engineers? W.R. Controls works directly with architects and engineers in designing effective and efficient customer-specific solutions on the client's behalf.
   
   
7. Does W.R. Controls have access to and experience with leading edge technology? W.R. Controls is a leader in the industry for integrating controls into one complete control package. We include the latest technologically advanced products, such as data communication and standby power products, into our IFS assembly.
   
   
8. How much backroom space can I expect to gain with W.R. Controls' IFS system? Using W.R. Controls IFS system, customers can save anywhere from 30-60 % of their backroom wall and floor space.
   
   
9. What other systems can be incorporated into the IFS? To date, multiple systems such as telephone key systems, environmental control systems, lighting control systems and a host of other traditionally low voltage systems have been successfully integrated into the IFS as well as UPS systems, lighting inverters, automatic transfer switches, etc. The scope is very widespread.
   
   
10. Is W.R. Controls' equipment UL rated? Will it pass ALL city codes? All of W.R. Controls' products are UL listed and rated. We work very closely with engineers and inspectors throughout the United States to ensure that our equipment meets all national and local codes.
    
    
11. We already have National Account agreements with equipment to be installed in an IFS unit. How can I be assured of compatibility, pricing and availability if W.R. Controls is providing the same item? W.R. Controls is aware of the time and expense required certifying new products and systems. We work to incorporate your currently approved systems into the IFS as well coordinate with your current integrators to ensure the best configurations for your needs.
    
    
12. Can I save money by depreciating integrated equipment faster than loose equipment? While an Integrated Assembly can be considered a "complete unit item", (rather than individual pieces of pipe, wire, panels, transformers, etc.) the answer to that question would really need to come from your own financial/tax department. If integrated assemblies would qualify, you would definitely save hidden "carrying costs of money" down the road, but that shouldn't be considered when evaluating "total cost of construction and reliability".